ICICI Bank Hiring 2024 For Banking Officer Posts

ICICI Bank Hiring 2024 – ICICI Bank is a private sector bank. A new vacancy is being released by ICICI Bank for interested and eligible candidates. If you also want to get a job in a private bank, then you can apply for this vacancy.

About ICICI Bank Off Campus Drive

ICICI was framed in 1955. Founded as a cooperative endeavour of the World Bank, the Government of India, and delegates of Indian organisations, ICICI is the parent organisation of ICICI Bank. It is a principally laid out organisation to give medium-term and long-haul project support to Indian enterprises.

After the progression of the monetary market in India, ICICI changed its business from a supplier of just task money to an expanded monetary supplier. From that point forward, the Bank was integrated as the Industrial Credit and Investment Corporation of India Bank, and later the name was changed to ICICI Bank.

Objectives Of ICICI Bank

The most important objectives of the ICICI Bank are as follows:

  1. To provide financial services to the person
  2. To promote economic development and growth
  3. To promote social welfare and equity
  4. To provide a platform for the corporate sector to come together and collaborate
  5. To provide financial support to small businesses in India.
  6. To promote entrepreneurship and innovation.
  7. To contribute to the growth of the Indian economy.

About ICICI Bank Hiring 2024

ICICI Bank is a leading private sector bank in India, and offers a wide range of banking products and financial services to Corporate, Small and Medium Enterprises (SME) and Retail customers through extensive multi-channel touch points including branches, state-of-the-art Internet Banking, Mobile Banking, WhatsApp Banking, and Phone Banking. The Bank also has specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.

ICICI Bank Off Campus Drive 2024 Overview

Company NameICICI Bank
Post NamePhone Banking Officer
Job TypeFull Time
Job LocationChennai
EducationAny Degree
Career Level0 – 5 Years
Company Websitewww.icicibank.com

About the Role

 As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.

Phone banking officer is responsible for resolving customer queries over the phone on a day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone.  

To do so, it is imperative to develop a thorough understanding of the customer””s profile, demographics, banking behaviour and portfolio.

Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.

Qualifications & Skills

 Educational Qualification


 Good Communication

Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view

 Customer Service Skills

Making a customer feel valued by actively listening to customer grievances

 Synergize with Team

Willingness to work with various teams for on-ground support and deliver enablers as required


Address customer concerns by providing a viable solution

Application Process

You can also apply by visiting the official website and for your convenience, click on the apply link given at the end of the post.

A page will open in front of you, in which you will be given the Apply Hair button at the bottom, click on it.

ICICI Bank Applicants page will open in front of you.

Here you have to login by entering the user name and password and capture code. If you are doing it for the first time then you will see the New User Sign Up button on the side. By clicking on it, first register yourself.

After that you can login to the application by entering your user name and password.

The application form will appear in front of you. Fill in all the information carefully and finally you will have to upload your resume.

After filling the application form, click on the submit button given below.

If your application is shortlisted, then within a few days a call will be received on your email and phone number through which you will be interviewed.

Selection Process

  • Shortlist
  • Interview

Important Link

Apply Link – Click Here

We wish you the best of luck in your ICICI Bank Off Campus Drive.

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