Wipro Recruitment 2025 – Wipro is hiring Customer Service Representatives for its Gurugram office. The role involves assisting customers with queries, providing support through calls, emails, and chats, and ensuring a high level of customer satisfaction.
Company: Wipro Limited
Role: Customer Service Representative
Location: Gurugram, Haryana
Employment Type: Full-Time
Wipro Recruitment 2025 – Responsibilities
- Customer service through calls.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client and domain knowledge to be able to deliver resolution in the first conversation.
- Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.
- Maintain internal and client level delivery quality on calls, chats and email conversations.
- Adhere to customer service attendance and accountability policies.
- Execute issue / query resolution and ensure proper documentation and follow-up.
- Identify, share and support operational improvements.
Wipro Recruitment 2025 – Qualification and Skills
- Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.)
- Full time MBA, BE, and B.Tech graduates should have minimum 6 months of BPO experience
- Us Voice Process
- International Voice Process
- US Process
- International BPO
- Excellent communication skills.
- Should be flexible to work in rotational shifts.
- Investment in talent development and skills enhancement.
- Work life balance with any 5-day work week.
- Collaborative environment with best-in-class professionals.
Wipro Recruitment 2025 Time Details
- Walkin Date: 7th October 2025
- Walkin Time: 11.30 AM – 2.30 PM
Address – Candor techspace tikri building no.2 sec 48 gurugram
How to Apply
Interested candidates can apply through Wipro’s official careers page:
👉 https://careers.wipro.com
| Package | 1.25 to 2.75 P.A. |
| Industry Type | IT Services & Consulting |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Role Category | Customer Success |
Wipro Latest Recruitment 2025 – CLICK HERE
