Tata Communications Off Campus Recruitment 2024 – Tata Communication has issued a new vacancy notification. Vacancies have been announced for many posts. If you are also a job holder and are looking for a job, you can apply for these posts. You should have a graduation degree, so apply today. The application link is given at the end of the post.
Engineer – Software & Application Development
Job ID 7701316625Pune, Maharashtra, India
- Job Role: Engineer – Software & Application Development
- Qualifications: Any Graduate
- Skills:
- Good programming skills.
- Familiar with software applications and tools.
- � Good Knowledge on coding/testing environment.
- Experience: Freshers
- Job Type: Full Time
- Location: Pune
Jr Customer Service Executive – Customer Service Operations
Job ID 9567936401 Pune, Maharashtra, India
Required Skills
- network security
- incident management
- fault management
- security operations
- customer service
- network support
- technical support
- service assurance
- troubleshooting
- issue resolution
- Experience: Freshers
- Job Type: Full Time
Responsibilities
(1) Taking ownership of customer issues reported, solving their problems through by providing resolution.
(2) Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.
(3) Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
(4) Ensure SLA are achieved & work proactively to maintain the same.
Desired Skill sets
(1) Demonstration of problem-solving skills
(2) Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
(3) Maintain awareness of latest technologies in the domain
(4) Technical Knowledge of SDH like ECI, Tejas equipment’s as well as NMS knowledge.
(5) PRI, SIP and IP knowledge.
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