Amazon Recruitment 2025 – Amazon is hiring Customer Support Associates (Work from Home) who will be responsible for assisting customers via chat, email, and calls. You will handle queries related to orders, refunds, delivery, payments, and general support.
Role Category: Customer Success, Service & Operations – Other
Amazon Recruitment 2025 – Information
Company: Amazon India
Job Role: Customer Support Associate (Work From Home)
Salary: ₹3.75 LPA (Approx.)
Eligibility: Any Graduate
Eligibility Criteria:
- Education: Any Graduate (Freshers can apply).
- Skills: Good communication skills (English), typing speed, basic computer knowledge.
- Work Setup: Laptop/Desktop with good internet connection.
- Educational Qualification
- Any graduate from any discipline is eligible.
- Candidates pursuing final-year graduation may also apply (depending on location-based openings).
- Skills Required
- Strong verbal and written communication skills in English (and regional language preferred).
- Good problem-solving ability and customer handling skills.
- Familiarity with computers, typing speed (minimum 25–30 WPM), and email/chat communication.
- Ability to work in rotational shifts, including weekends and holidays.
- Other Requirements
- Laptop/Desktop with good internet connectivity for remote work.
- A quiet workspace to handle customer queries effectively.
Job Type:
- Work From Home
- Full-time
Salary & Benefits:
- CTC: ₹3.75 LPA
- Performance bonuses & incentives
- Health and insurance benefits
- Work from home flexibility
- Salary: Around ₹3.75 LPA (₹30,000–₹32,000 per month on average).
- Performance Incentives: Additional bonus based on monthly performance.
- Work From Home Setup: Reimbursement for internet bills or laptop support (depending on policy).
- Health Insurance & Other Benefits: Provided to full-time employees.
- Career Growth: Opportunity to get promoted to senior support roles, trainer, or team lead.
Selection Process
Amazon Customer Support (Work From Home) selection process are:
- Application Screening
- Online Assessment – Testing communication, logical reasoning, and typing skills.
- HR Interview – Checking communication fluency, customer-centric approach, and willingness to work in shifts.
- Final Offer
How to Apply
👉 Interested candidates can apply online directly from Amazon’s official careers page: Amazon Jobs – Careers Portal.
Assessment link – https://tinyurl.com/VCS-TN
Additional Benefits:-
- Zeta Meal Card – INR 1100/month i.e. INR 13200/- PA
- Health insurance benefits up to INR 5.0 Lacs
- Night Shift Allowance – INR 150/shift
- Overtime Allowance as per business requirement.
- 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
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